Can you fix bad Google customer reviews? It helps to understand the psychology of negative customer reviews. Interactions that generate negative emotions simply last longer in our hearts and minds. Because of the way we are wired, we’re more likely to leave a negative customer review than a good one. 

Read more here about negative customer reviews & how to fix them: https://marketingtomball.com/blog/bad-google-reviews-how-to-fix-in-2025/